Open, honest and fair

First and foremost we are not a corporation, we are a small enterprise just like yours.  The way we like to do business is built on a few fundamental and traditional ideas: -

  • We tell you what you need to know and not what you want to hear!
    • We have no reservation in recomending free and open-source software if it is right for your business.
    • We might not know the answer ourselves, but we will know someone who does.
    • If we think the idea won't float then we will tell you and offer an alternative.

 

  • No shenanigans!
    • We like to think that delivering a top quality service that brings benefit to our customers and fair payment to us is more important than a shrewd business deal.
    • We do the best job we can and when issues occur we fix them.
    • If the job takes less time than expected we either don't charge for unused time or do another job.
    • We like prompt payment for prompt service.
    • We get to know your business and you get to know us.
    • We enforce the line between Technical and User responsibilities.