If we dont do it then we know someone who does!
Due to our unique company structure we can offer almost the full spectrum of IT services to small businesses and what we cant offer directly we can manage on your behalf via your existing 3rd party supplier. Therefore our services are split into three categories: -
Core services to cover your day to day operational requirements: -
- Bespoke report development using commonly available Business Intelligence tools and services (Crystal Reports/Server, Business Objects, MS Reporting Services etc.).
- Data cleansing and file pre-processing.
- Software/service evaluation and procurement.
- Bespoke operational instructions, training manuals and process documentation to Prince II and ISEB standards.
- Business Analysis and compliance (PCI, TDX, CAM, Experian, Equifax etc.).
- Tailored desktop, BI and network training for your more technical staff.
- IT Support to ITIL standard.
Bespoke services as and when required: -
- Web development including intranet.
- Small scale bespoke application development.
- Change Management.
- Hardware specification supply and installation (Focus IT recommend Dell and HP).
- Windows server and infrastructure services installation (Exchange, IIS, SharePoint etc.).
We manage your 3rd party suppliers of: -
- Telephony and dialers.
- Core business software.
- Hosting (Email, server, web etc.).
